Krystal Cancun

Hotel Checkout

Reservations:

+1-833-728-2041

‌

From

$109

Reservations:

+1-833-728-2041

Hotel Highlights

Welcome to Krystal Cancun, a vibrant and luxurious 4-star resort located in the heart of Cancún, Mexico. Situated on Paseo Kukulcan, just 7.1mi from the city center, our beachfront hotel offers the perfect blend of relaxation and excitement for all travelers. With over 2,700 reviews, it's clear that guests have fallen in love with our resort.

View (from property/room) in Krystal Cancun

Photo of the whole room, Bed in Krystal Cancun

Rooms

Standard Room with Two Double Beds in Krystal Cancun

Show 6 photos

2 Double Beds

30 sqft

Room - 2 Double

City view

Private Bathroom

Minibar

Flat-screen TV

Experience comfort and convenience in our spacious Standard Room with Two Double Beds, perfect for families or groups of up to 3 adults and 2 children. Enjoy stunning city views, a private bathroom, and modern amenities such as a minibar, flat-screen TV, and air conditioning.

Romantic Room with Ocean View - single occupancy in Krystal Cancun

Show 6 photos

1 King Size Bed

365 sqft

Romantic, King Size, Ocean View, Single Use

Private Bathroom

Balcony

Minibar

Flat-screen TV

Indulge in romance with an ocean view, a private balcony, and a king size bed in our spacious and stylish Double Romantic Room. Enjoy the extra perks of a minibar, flat-screen TV, and luxurious amenities that will make your stay unforgettable.

Club Room with Ocean View - single occupancy in Krystal Cancun

Show 8 photos

1 King Size Bed

2 Double Beds

365 sqft

Club, King/2 Double, Ocean View, Single Use

Private Bathroom

Balcony

Minibar

Flat-screen TV

Indulge in breathtaking ocean views from your private balcony in our Club Room, accommodating up to 3 adults and 2 children. Relax in comfort with a spacious king size bed and two double beds, and enjoy amenities such as a minibar, flat-screen TV, and air conditioning.

Discover More

Indulge in the breathtaking views of the ocean from the comfort of your own room, complete with air conditioning, a private bathroom, and free toiletries. Start your day off right with a delicious breakfast before exploring the many amenities the resort has to offer, including an outdoor swimming pool, a water park (extra charges apply), and water sports facilities. After a day of fun in the sun, unwind in the spa with a wellness package or enjoy a refreshing cocktail at the bar while listening to live music (free).

Experience the Best

With a range of amenities and activities, including a kids' club (free), golf course (extra charges apply), and on-site dining options, Krystal Cancun is the perfect destination for travelers seeking both relaxation and adventure. Don't miss out on the chance to experience the beauty of Cancún at our resort. Prices start from $109, so book your stay today and make memories that will last a lifetime.

Plan Your Stay

When it comes to relaxation and fun in the sun, Krystal Cancun has got you covered with its three outdoor pools. The first pool, available all year round, offers breathtaking panoramic views of the ocean, giving you that infinity pool experience. The second pool is perfect for families with kids, as it features a fun plunge area where your little ones can splash around and have a great time. And if you prefer a more tranquil setting, the third pool is there for you to unwind and enjoy a peaceful swim. Whether you're a sunseeker or a water enthusiast, our pools provide the perfect oasis for you to cool off and enjoy the magnificent surroundings.

Restaurant/places to eat in Krystal Cancun

Amenities

Spa/Wellness packages

Kids' club

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Spa and wellness centre/facilities in Krystal Cancun

Pools

Outdoor, All ages

All season, Infinity, With plunge

Outdoor, Kids only

All season, Infinity, With plunge

Outdoor, All ages

All season, Infinity, With plunge

Restaurants

Hacienda el Mortero

Traditional, Mexican

Aquamarina

Family Friendly, International

Las Velas

Family Friendly, International

Mediterraneo

Romantic, Mediterranean

My husband and I had the pleasure of visiting Krystal Cancun to celebrate our 10-year anniversary, and it was nothing short of amazing! This was our first holiday without the kids in a while, and the experience felt like a refreshing retreat. Having traveled to over 24 countries, we can confidently say that this holiday lands in our top two—second only to the awe-inspiring beauty of Iceland. Mexico has truly left us wondering why it took so long to visit! Highlights of Our Stay: - Dining Experience: The food was a delight, with three restaurant options to choose from. Two of these required prebooking, ensuring an exclusive dining atmosphere. Every meal was a culinary treat. - Exceptional Service: The staff were incredibly kind and helpful, consistently going above and beyond to make us feel welcome. - Impeccable Cleanliness: The level of cleaning and hygiene was outstanding—truly deserving of recognition. - Spa Bliss: Our couples' spa experience was one of the most memorable moments of our trip. The serene atmosphere and skilled staff provided us with unparalleled relaxation. - Wonderful Pool & Beach: Both the pool and the beach offered breathtaking views and were perfect for unwinding. - Top-Notch Customer Care: The service throughout was exceptional, making us feel cared for at every step. One area for improvement was the slight delay in communication at the beginning of our stay, which caused us to miss out on securing some extra-special treatment. However, the team sincerely apologized, and we were more than happy with the resolution. The location of Krystal Cancun is ideal—just a 30-minute drive from the airport and less than a two-minute walk to the vibrant tourist area. It’s a fantastic base for exploring the beauty of Cancun. Final Thoughts: Our experience was a solid 9/10, and we can’t wait to return, this time with the kids. We’re sure they will love it as much as we did.

Charlene

I had an incredible experience at this hotel! I stayed in a Standard Double Room for four nights, and it was a truly enjoyable stay. Service & Staff 👏 From the Aquamarina restaurant staff to the front desk team, pool bar, and towel station attendants, everyone was extremely friendly and helpful. Their warm and welcoming attitude made my stay even better. Dining 🍽️ The hotel has four different restaurants, but I only dined at Aquamarina. Both breakfast and dinner were buffet-style, offering a wide variety of options. The average dinner cost was around 450-500 pesos. I was happy to see plenty of vegetarian and vegan choices, making it easy to find food as a vegetarian. Another huge plus was having a Starbucks inside the hotel, which was super convenient for me as a remote worker. Room & Cleanliness 🏨 My room was spotless, and the towels were fresh and clean. The hotel itself had a very clean atmosphere. The room was also well-equipped, featuring a large refrigerator, a microwave, and all the essentials for a comfortable stay. Location & Safety 📍 The location is perfect—situated at the corner of the Hotel Zone, it’s only a 5-minute walk to nightlife spots like Coco Bongo and other clubs. I felt very safe walking around, even at night. I enjoyed taking walks along the bike path—1-1.5 km towards La Isla and 2-2.5 km towards Playa Tortugas. The hotel also has a stunning beach, which is one of its biggest highlights! Entertainment & Activities 🎶 The hotel hosts nightly events, which added a fun touch to my stay. One night, a Mexican singer performed, and another night featured a dance show—both were fantastic! Final Thoughts 💯 Overall, my experience was excellent, and I truly believe the hotel is worth the price. I would definitely recommend it for its amazing location, great service, and stunning beach! Would love to visit again! 😊✨

Zeynep

Been going to Krystal Cancun for dew years now, this 2024 has been there already twice, the location is great, close to different entertainment that the city offers, bus station walking distance to different locations if you want to explore, the beach is Amazing, blue Azure waters. the staff is very nice and responsive, had few requests (extra towels, changing coffee pots….) and they were always responsive on the spot. very respectful and professional. Few options of food are available on property that will suite even picky eaters.

Sara

Having in mind that I have visited Cancun to attend a conference the location was the main reason for my choice and it met my expectations! The beach is beautiful, the rooms are good and the breakfast was great. I also was granted some benefits as a Booking guest such as a 15% discount on some of the on food and beverages and fee other things which I did not expected.

Neli

This Properties great, because you have the choice Just renting rooms are doing a full inclusive stay. The private beaches are wonderful and the restaurant, are decen The pools have great views. The staff pays very close attention to you to all your needs and. They clean 24 hours a day.

Leon

My husband and I had the pleasure of visiting Krystal Cancun to celebrate our 10-year anniversary, and it was nothing short of amazing! This was our first holiday without the kids in a while, and the experience felt like a refreshing retreat. Having traveled to over 24 countries, we can confidently say that this holiday lands in our top two—second only to the awe-inspiring beauty of Iceland. Mexico has truly left us wondering why it took so long to visit! Highlights of Our Stay: - Dining Experience: The food was a delight, with three restaurant options to choose from. Two of these required prebooking, ensuring an exclusive dining atmosphere. Every meal was a culinary treat. - Exceptional Service: The staff were incredibly kind and helpful, consistently going above and beyond to make us feel welcome. - Impeccable Cleanliness: The level of cleaning and hygiene was outstanding—truly deserving of recognition. - Spa Bliss: Our couples' spa experience was one of the most memorable moments of our trip. The serene atmosphere and skilled staff provided us with unparalleled relaxation. - Wonderful Pool & Beach: Both the pool and the beach offered breathtaking views and were perfect for unwinding. - Top-Notch Customer Care: The service throughout was exceptional, making us feel cared for at every step. One area for improvement was the slight delay in communication at the beginning of our stay, which caused us to miss out on securing some extra-special treatment. However, the team sincerely apologized, and we were more than happy with the resolution. The location of Krystal Cancun is ideal—just a 30-minute drive from the airport and less than a two-minute walk to the vibrant tourist area. It’s a fantastic base for exploring the beauty of Cancun. Final Thoughts: Our experience was a solid 9/10, and we can’t wait to return, this time with the kids. We’re sure they will love it as much as we did.

Charlene

I had an incredible experience at this hotel! I stayed in a Standard Double Room for four nights, and it was a truly enjoyable stay. Service & Staff 👏 From the Aquamarina restaurant staff to the front desk team, pool bar, and towel station attendants, everyone was extremely friendly and helpful. Their warm and welcoming attitude made my stay even better. Dining 🍽️ The hotel has four different restaurants, but I only dined at Aquamarina. Both breakfast and dinner were buffet-style, offering a wide variety of options. The average dinner cost was around 450-500 pesos. I was happy to see plenty of vegetarian and vegan choices, making it easy to find food as a vegetarian. Another huge plus was having a Starbucks inside the hotel, which was super convenient for me as a remote worker. Room & Cleanliness 🏨 My room was spotless, and the towels were fresh and clean. The hotel itself had a very clean atmosphere. The room was also well-equipped, featuring a large refrigerator, a microwave, and all the essentials for a comfortable stay. Location & Safety 📍 The location is perfect—situated at the corner of the Hotel Zone, it’s only a 5-minute walk to nightlife spots like Coco Bongo and other clubs. I felt very safe walking around, even at night. I enjoyed taking walks along the bike path—1-1.5 km towards La Isla and 2-2.5 km towards Playa Tortugas. The hotel also has a stunning beach, which is one of its biggest highlights! Entertainment & Activities 🎶 The hotel hosts nightly events, which added a fun touch to my stay. One night, a Mexican singer performed, and another night featured a dance show—both were fantastic! Final Thoughts 💯 Overall, my experience was excellent, and I truly believe the hotel is worth the price. I would definitely recommend it for its amazing location, great service, and stunning beach! Would love to visit again! 😊✨

Zeynep

Been going to Krystal Cancun for dew years now, this 2024 has been there already twice, the location is great, close to different entertainment that the city offers, bus station walking distance to different locations if you want to explore, the beach is Amazing, blue Azure waters. the staff is very nice and responsive, had few requests (extra towels, changing coffee pots….) and they were always responsive on the spot. very respectful and professional. Few options of food are available on property that will suite even picky eaters.

Sara

Having in mind that I have visited Cancun to attend a conference the location was the main reason for my choice and it met my expectations! The beach is beautiful, the rooms are good and the breakfast was great. I also was granted some benefits as a Booking guest such as a 15% discount on some of the on food and beverages and fee other things which I did not expected.

Neli

This Properties great, because you have the choice Just renting rooms are doing a full inclusive stay. The private beaches are wonderful and the restaurant, are decen The pools have great views. The staff pays very close attention to you to all your needs and. They clean 24 hours a day.

Leon

My husband and I had the pleasure of visiting Krystal Cancun to celebrate our 10-year anniversary, and it was nothing short of amazing! This was our first holiday without the kids in a while, and the experience felt like a refreshing retreat. Having traveled to over 24 countries, we can confidently say that this holiday lands in our top two—second only to the awe-inspiring beauty of Iceland. Mexico has truly left us wondering why it took so long to visit! Highlights of Our Stay: - Dining Experience: The food was a delight, with three restaurant options to choose from. Two of these required prebooking, ensuring an exclusive dining atmosphere. Every meal was a culinary treat. - Exceptional Service: The staff were incredibly kind and helpful, consistently going above and beyond to make us feel welcome. - Impeccable Cleanliness: The level of cleaning and hygiene was outstanding—truly deserving of recognition. - Spa Bliss: Our couples' spa experience was one of the most memorable moments of our trip. The serene atmosphere and skilled staff provided us with unparalleled relaxation. - Wonderful Pool & Beach: Both the pool and the beach offered breathtaking views and were perfect for unwinding. - Top-Notch Customer Care: The service throughout was exceptional, making us feel cared for at every step. One area for improvement was the slight delay in communication at the beginning of our stay, which caused us to miss out on securing some extra-special treatment. However, the team sincerely apologized, and we were more than happy with the resolution. The location of Krystal Cancun is ideal—just a 30-minute drive from the airport and less than a two-minute walk to the vibrant tourist area. It’s a fantastic base for exploring the beauty of Cancun. Final Thoughts: Our experience was a solid 9/10, and we can’t wait to return, this time with the kids. We’re sure they will love it as much as we did.

Charlene

I had an incredible experience at this hotel! I stayed in a Standard Double Room for four nights, and it was a truly enjoyable stay. Service & Staff 👏 From the Aquamarina restaurant staff to the front desk team, pool bar, and towel station attendants, everyone was extremely friendly and helpful. Their warm and welcoming attitude made my stay even better. Dining 🍽️ The hotel has four different restaurants, but I only dined at Aquamarina. Both breakfast and dinner were buffet-style, offering a wide variety of options. The average dinner cost was around 450-500 pesos. I was happy to see plenty of vegetarian and vegan choices, making it easy to find food as a vegetarian. Another huge plus was having a Starbucks inside the hotel, which was super convenient for me as a remote worker. Room & Cleanliness 🏨 My room was spotless, and the towels were fresh and clean. The hotel itself had a very clean atmosphere. The room was also well-equipped, featuring a large refrigerator, a microwave, and all the essentials for a comfortable stay. Location & Safety 📍 The location is perfect—situated at the corner of the Hotel Zone, it’s only a 5-minute walk to nightlife spots like Coco Bongo and other clubs. I felt very safe walking around, even at night. I enjoyed taking walks along the bike path—1-1.5 km towards La Isla and 2-2.5 km towards Playa Tortugas. The hotel also has a stunning beach, which is one of its biggest highlights! Entertainment & Activities 🎶 The hotel hosts nightly events, which added a fun touch to my stay. One night, a Mexican singer performed, and another night featured a dance show—both were fantastic! Final Thoughts 💯 Overall, my experience was excellent, and I truly believe the hotel is worth the price. I would definitely recommend it for its amazing location, great service, and stunning beach! Would love to visit again! 😊✨

Zeynep

Been going to Krystal Cancun for dew years now, this 2024 has been there already twice, the location is great, close to different entertainment that the city offers, bus station walking distance to different locations if you want to explore, the beach is Amazing, blue Azure waters. the staff is very nice and responsive, had few requests (extra towels, changing coffee pots….) and they were always responsive on the spot. very respectful and professional. Few options of food are available on property that will suite even picky eaters.

Sara

Having in mind that I have visited Cancun to attend a conference the location was the main reason for my choice and it met my expectations! The beach is beautiful, the rooms are good and the breakfast was great. I also was granted some benefits as a Booking guest such as a 15% discount on some of the on food and beverages and fee other things which I did not expected.

Neli

This Properties great, because you have the choice Just renting rooms are doing a full inclusive stay. The private beaches are wonderful and the restaurant, are decen The pools have great views. The staff pays very close attention to you to all your needs and. They clean 24 hours a day.

Leon

Location

Blvd. Kukulcan Km 9 Lotes 9 Y 9a Zona Hotelera, Cancun, 77500, QR, Mexico

Reservations:

+1-833-728-2041